The NTSB is Swapping BlackBerrys for iPhones

The US National Transportation Safety Board is dumping RIM devices for iPhones.

The BlackBerrys have been “failing both at inopportune times and at an unacceptable rate,” according to the NTSB’s notice.

9to5 Mac

Yep. I worked in telecommunications for nine months and over that time I could not believe how many BlackBerry Curves and Bolds came back for service. Not with small issues either. Complete failures or unusable devices.

RIM’s Nosedive

The story of RIM and its iconic BlackBerry devices reads like a fairytale – complete with a dramatic twist that leaves the hero in a sticky situation. It all started out so great. RIM essentially created the smartphone market, cornered government and business customers with its innovative network and technologies, and then finally began releasing phones for the masses. Then the competition woke up and started breathing fire.

Unfortunately, the co-CEO’s (yes, they share the CEO moniker – just about the only company in the world that has this arrangement) have not been up to the battle. That is most likely because the battle is not with one specific dragon or evil maniac – it has almost become an inward battle, with the company unable to get out of its own way to bounce back and be competitive.

Once the king in the government and business sector, RIM’s share has declined and the iPhone now commands the lion’s share of business users.

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iOS vs. Android

Several months ago, I wrote Part 1 of what I thought was going to be a 4-part series comparing the HTC Desire to the iPhone 4. Those other three parts never got written. Here’s why.

The HTC Desire HD was announced soon after that post, so I thought I might wait until its release to compare all three. I also quickly realized the HTC Desire did not hold a candle to the iPhone 4. With such a small amount of internal memory, the phone became very sluggish once apps were installed. The ability to transfer apps to the SD card came with a software update, but the process does not work for every app. There is too much required of the user to move apps and try and clean up the phone’s memory. If you install even just a few apps, you can easily fill the phone and get low memory warnings.

This is the complete opposite of the iOS experience. A big benefit most Android users talk about is the ability to insert extra memory, usually SD cards. Please tell me what good this is if you cannot move all of your apps to the card? I could not use the Desire as I wanted to because I kept hitting a wall with the internal memory.

Though the Desire is a great phone, the limitations of its hardware have really showed. The Desire HD fixed a lot of these problems, but its size and other software and wifi issues have made it a non-competitor as well. I dumped the HD for an LG Optimus 7, and more recently an LG Optimus Black. I still have yet to use an Android device that would really sway me from using an iPhone.

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BlackBerry PlayBook: First Impressions

My PlayBook arrived this afternoon, and I’ve been fiddling with it nonstop. It feels great in the hands, seems well-built, and is pretty darn snappy for the most part. In this quick post, I’ll talk about what I love, some things that need work, and some things I hope get better very soon. The PlayBook launches this week, and it is well-poised to take a portion of the huge tablet market share. Let’s see what works, what doesn’t, and what needs to change if RIM is to be successful:

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